Frequently Asked Questions
How Do I Order?
1. Browse the item you wish to buy under our CATALOG section.
2. Add to Cart the items you want to order, then click Checkout.
3. Enter your correct delivery address and contact number.
4. Review your order details before clicking Place Order.
5. Follow the payment instructions and send your reference number or proof of payment to:
📩 slimbeyondofficial@gmail.com
💬 Or message us via Live Chat (lower right corner of the website).
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What to Expect After Placing Your Order
Once your order is placed:
• Our Pharmacist will contact you to confirm and validate your order details.
• Make sure to include a working email address at checkout — your invoice will be sent here.
• Our Finance and Fulfillment Department will reach out to confirm your payment and provide a tracking number within 5 minutes to 3 hours after receiving proof of payment.
💬 Have questions? Message us on the 24/7 Live Chat at the lower right corner of the website.
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Can I Order in Bulk for My Company?
Absolutely! For corporate or bulk orders, email us at:
📩 slimbeyondofficial@gmail.com
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How Do I Pay for My Order?
You may pay via:
• Bank transfer or deposit to our official company account
• GCash to Bank transfer
Our bank details will be provided at the checkout section of the website.
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How Will I Know if My Order Went Through?
You’ll receive an order confirmation email immediately after placing your order.
Once your order is being processed, our Fulfillment Team will email you your tracking number.
📩 Didn’t receive an email within 48 hours?
Message us via 24/7 Live Chat or email us at slimbeyondofficial@gmail.com
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How Long Does It Take to Process My Order?
• Metro Manila & nearby provinces: Same-day shipping for orders placed before 5 PM.
• Distant locations (e.g., Davao, Cebu, Boracay): We ship via daily air cargo. Cut-off is 11 AM for same-day delivery. Orders after cut-off will be shipped next day.
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How Do I Track My Order?
You can track your order here:
Just enter your Order Number and Email Address, then press “TRACK”.
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Free Delivery Nationwide
All orders are shipped in insulated styrofoam containers with gel and ice packs (if applicable), ensuring medicine integrity by maintaining proper temperature during transit.
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We Ship Worldwide
🌍 International shipping is available with a minimal delivery fee of $50 USD — we’ll cover the rest of the shipping and customs fees.
Accepted payment methods include:
• Wise
• Remitly
• PayBy
• Or any platform that allows deposit to our company bank account (details provided at checkout).
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Can I Pick Up My Medicines at Slim Beyond’s Office?
To provide you a hassle-free experience, we currently offer delivery only. Pick-up is not available.
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A Gentle Reminder
🕒 We have limited stock, so after submitting your order, it will be reserved in our system for 1 hour.
• Please do not place an order if you don’t intend to pay within the hour.
• This ensures other customers still have a chance to purchase the medicine.
If payment is not received within one hour, your order will be automatically canceled.
❓ Questions? Click on the 24/7 Live Chat at the lower right corner of our website.